FAQs
We are currently stocked in:
Tokyo Fixed Gear - Soho, London - http://www.tokyofixedgear.com
Brixton Cycles - London - http://www.brixtoncycles.co.uk
Fitzrovia Bicycles - London - http://www.fitzroviabicycles.com
Bristol Dropouts - Bristol - http://fixedgearbristol.co.uk
biCyCle Store - Paris, France - http://www.bicyclestore.fr
Fixerati - Brussels & Antwerp, Belgium - http://www.fixerati.be
Goldsprint - Berlin, Germany - http://goldsprint.de
Two Wheels Good - Hamburg, Germany - http://www.twowheelsgood.org
Pristine Fixed Gear - Amsterdam, Netherlands - http://www.pristinefixedgear.com
48x17 cycles - Athens, Greece - http://48x17.com
Crabcycles Fixed Gear - Lucerne, Switzerland - http://crabcycles.ch
Tokyo Fixed Gear - Soho, London - http://www.tokyofixedgear.com
Brixton Cycles - London - http://www.brixtoncycles.co.uk
Fitzrovia Bicycles - London - http://www.fitzroviabicycles.com
Bristol Dropouts - Bristol - http://fixedgearbristol.co.uk
biCyCle Store - Paris, France - http://www.bicyclestore.fr
Fixerati - Brussels & Antwerp, Belgium - http://www.fixerati.be
Goldsprint - Berlin, Germany - http://goldsprint.de
Two Wheels Good - Hamburg, Germany - http://www.twowheelsgood.org
Pristine Fixed Gear - Amsterdam, Netherlands - http://www.pristinefixedgear.com
48x17 cycles - Athens, Greece - http://48x17.com
Crabcycles Fixed Gear - Lucerne, Switzerland - http://crabcycles.ch
Competitive Cyclist have a great fit calculator which can help you choose a frame size. Remember to check whether measurements are from bottom bracket to top of lug (centre to top) or bottom bracket to centre of top tube (centre to centre).
We generally ship frames via Parcelforce 48, and components with Royal Mail First Class Recorded. Frame shipments go out approximately twice a week, components usually within 24-48 hours of ordering.
Yes, we can ship worldwide (excluding North America). If your country is not listed in the shopping cart then contact us with your address details and the products you wish to purchase. We will get back to you within 24 hours with a total cost including shipping and insurance.
They come in black as standard, however we can have them powder coated in most colours for £65 (£80 with a lacquer coat). This usually adds approximately 2 weeks to delivery. Contact us if you are interested.
You can remove the decals from our black steel track frame. Obviously we'd love it if you kept them on, but the decals are easily removed as they are applied on top of the powder coat. The Reynolds track frame has decals applied under a clear lacquer so cannot be removed.
Our returns policy does not affect your statutory rights.
If an item should fail to meet your expectations, you may return it unused and in its original packaging within 10 days of receipt and we will provide a full refund (shipping costs are not included). You must email us before returning goods. Returns received without prior-authorisation or in a non-saleable condition may be refused.
If you have received incorrect or damaged goods, we will give a full refund. In the case of a refund for damaged goods, we reserve the right to an independent opinion on whether the goods qualify for a refund.
In the case of incorrect or damaged goods, we will reimburse any postage costs incurred as long as they have been agreed first.
If an item should fail to meet your expectations, you may return it unused and in its original packaging within 10 days of receipt and we will provide a full refund (shipping costs are not included). You must email us before returning goods. Returns received without prior-authorisation or in a non-saleable condition may be refused.
If you have received incorrect or damaged goods, we will give a full refund. In the case of a refund for damaged goods, we reserve the right to an independent opinion on whether the goods qualify for a refund.
In the case of incorrect or damaged goods, we will reimburse any postage costs incurred as long as they have been agreed first.
Our frames are fully guaranteed against manufacturing and materials faults or defects for 12 months from date of purchase. This guarantee does not cover items which are damaged through accident, misuse, wear and tear, neglect or those which have been repaired or altered by any other firm. This guarantee is only valid to the original customer. We reserve the right to an independent opinion on whether the goods qualify for a refund.
Our frames are made in Taiwan. They are handmade using traditional brazing techniques with the highest quality materials by a team of frame builders who have over 2 decades of experience. Each frame undergoes extensive quality and safety checks before it is shipped to us in the UK.
Although built overseas our frames were carefully designed by us in London and are exclusive to Brother Cycles.
By doing the above we are able to offer an affordable product without sacrificing quality or style – which is exactly what we set out to do.
Although built overseas our frames were carefully designed by us in London and are exclusive to Brother Cycles.
By doing the above we are able to offer an affordable product without sacrificing quality or style – which is exactly what we set out to do.
Yes we are!