Swift

Are your frames guaranteed?

Our frames are fully guaranteed against manufacturing and materials faults or defects for a period of three years from date of purchase. This guarantee does not cover items which are damaged through accident, misuse, wear and tear, neglect or those which have been repaired or altered by any other firm. Paintwork is not covered by this warranty, nor is any damage that happens to you or your other components as a result of any failure of one of our products.

This guarantee is only valid to the original customer and is non-transferable. We reserve the right to an independent opinion on whether the goods qualify for a refund. A dated proof of purchase must be provided before a warranty claim will be considered.

Can you build me a custom bike?

Sorry we don’t do custom builds, but you can contact one of our many stockists for assistance in building up a bike.

Where are your frames stocked?

You can see a list of shops where our frames are stocked here. If your LBS isn’t listed then ask them to get in touch with us about ordering a frame for you.

Where are your frames made?

Our frames are made in Taiwan. They are handmade using traditional brazing and welding techniques with the highest quality materials by a team of frame builders who have over 2 decades of experience. Each frame undergoes extensive quality and safety checks before it is shipped to us in the UK. Although built overseas our frames were carefully designed by us in London and are exclusive to Brother Cycles.